“ ” Very good

“ ” Jackie was our sales person and she was in great everyone in the store was very accommodating

“ ” Wow, the service department has really exceeded my expectations after a sudden fuel pump failure. For my titan, the fuel pumps have been on back order from nissan for quite sometime (and still are). The first replacement was a dud, looks like the replacement fuel pump was defective because it only...

“ ” Big Thumbs Up! Wow, the service department has really exceeded my expectations after a sudden fuel pump failure. For my titan, the fuel pumps have been on back order from nissan for quite sometime (and still are). The first replacement they sourced from another dealer out of state with fast...

“ ” My entire purchases process was phenomenal from start to finish! I did not feel pressured into purchasing anything at all! Angel was very knowledgeable about my vehicles history, the warranty, extended coverage and every bell and whistle on the car! Tim went above and beyond to assure that I...

“ ” Syed and Tim at Pohanka Nissan are amazing, they got us a great deal and great financing while being very nice and helpful through the process!

“ ” Syed and Tim worked very hard to get us the best deal. They were extremely friendly and helpful!

“ ” Angel was great he explained everything with ease and made the experience so easy.. Tim worked his magic and got us the number we needed and Anthony closed everything with us in the financial dept no hiccups.. Thank you so much

“ ” The service department is out standing. The service advisor Frederick Murray is a great access to the company. Great customer relation . I will be back for more services. Also inform my friends and relatives. Frederick knows how to take care if customers..

“ ” The staff was very friendly & accommodating. The sales representative, Ali, was very gracious & went out of his way to expedite the process. As always, purchasing and completing paperwork is always a hassle. We were not pressured into purchasing items we did not want or need. Thank you!

“ ” Recently purchased a Z and had a great buying experience from start to finish. Angel, Mitchell, and Timothy were awesome to work with: excellent communication, product knowledge, and focus on my satisfaction. The after sale support from Angel and general inquiries to his colleagues in the Service...

“ ” No pressure, very polite and professional. Sales manager Timothy Duckett was extremely helpful in assisting me to find the right car for me. I would and will recommend him to anyone that needs to buy a car.

“ ” I had a great experience today at Nissan in Stafford, VA. They do state inspections and the process is so easy. I arrived a little after 8 AM and the car was ready about 45 mins later. For the last 20+ years, I’ve gone to other local auto shops that do inspections. Those aren’t bad, but Nissan...

“ ” Frederick was very informative and knowledgeable. He kept me up to date and informed on any and everything needed for my vehicle. He spoke to where I could understand the mechanical language. Lol. He broke down what everything was, and seemed happy to explain. He brings a lot of knowledge and...

“ ” I had a pleasant experience with Edith while buying my vehicle. She’s pleasant and an amazing person with great customer service skills.

“ ” I do a lot of my own maintenance on all my cars and they are 20+ years old.Just had Pohanka Nissan service my older Ford Explorer and wow they use a texting/tracking system where the mechanic video the progress of how the car condition is and he found a failing battery and was able to show me via...

“ ” Great buying experience

“ ” Prompt servise and good job for installation tires for my Tesla Y.

“ ” I had a fantastic experience at Pohanka Nissan Stafford thanks to their exceptional sales team—Edith, Angel, and manager Tim. From start to finish, their professionalism and extensive knowledge were evident, making my car buying process smooth and stress-free. They seemed to appreciate that...

“ ” Love this place. Been using them since 2014 and they always provide quality service.

“ ” Jackie was VERY helpful to me when I was purchasing my first car! I didn’t feel like I was getting ripped off or taken advantage of at all. She was patient with me, and adjusted to my schedule always due to myself working in healthcare! Was able to complete things prior to coming in to the...

“ ” I bought a car recently from Pohanka Nissan in Stafford. The entire experience was nothing short of amazing. When you walk into the dealership, it is clean and feels very inviting. I think that in itself is unique! The moment my daughter and I went in, we were greeted by Jackie Gibbs. She promised...

“ ” I recently had an amazing experience with Pohanka Nissan of Stafford, particularly with Fredy in their service department. I had a few different issues with my Nissan, and throughout the entire process, Fredy was incredibly helpful, communicative, and kind to both me and my family. He treated us...

“ ” I recently had to have my alternator replaced in Pohanka Nissan of Stafford was excellent from start to finish. Nicole was wonderful and kept me in the loop at all times. Service was fast, efficient, and well priced. I definitely recommend!

“ ” The staff at Pohanka Nissan were wonderful! In particular Angel in Sales and Mitchell, the GM. They both worked with me with a lot of patience. I had been to 3 diff dealerships and finally I visited Pohanka Nissan where the customer service was top notch. Both Angel and Mitchell worked so...

“ ” My wife saw a used vehicle that she was instantly in love with. As she reached out to Jacob with Pohanka Nissan of Stafford, he encouraged her o come by and check out the vehicle. We did and then we met Mitch. Mitch is the sales manager and his hard work along with Jacob’s due diligence, my wife...

“ ” Great customer service.

“ ” Recently converted my lease to a loan. Pretty seamless service/transition. They said they'd clean my vehicle and fill up my tank before I left, neither of which happened. Not the end of the world, but don't say you're going to do something if you don't actually plan on doing it. Knocked off a star...

“ ” had a oil change and tire rotation. After tire rotation and alignment done $170 you would think they would have check the balance of tires. But afterwards ive notice a slight wooble/shake in front end. Now i need to get tires balanced. probally will take it to firestone to get it done since i...

“ ” Last summer, after a long trip, my Nissan Leaf’s navigation system directed me to this dealership in Stafford for a Level 3 (CHAdeMO) charger. Upon arrival, I was informed that I could not use their Level 3 charger—or even their Level 2 charger. To make matters worse, a technician deliberately...

“ ” The WORST car buying experience of my life. You will be 100X better off going ANYWHERE ELSE!!! If you do get suckered into doing business here like I was, pay VERY close attention because they changed the price on the vehicle on the bill of sale right before signing without saying a word. That was...

“ ” I went to the dealership. I put a down payment on the car. The dealership never sent the down payment to the lender. I have to wait 10 business days to receive my down payment back.

“ ” Saw a car on the website so I reached out for availability, I then was contacted by Timothy to set up an appointment. When I got there Timothy was not there and I was told the car was sold the night before because it did not pass inspection and was then sent to auction. I was shown a few cars but I...

“ ” 1. The service advisor Freddy is rude and disrespectful. He told me not to review the papers he gave me to sign because I would not understand them. I informed his manager Nicole that he is discriminating and insulting me.2. This location has misdiagnosed my vehicle and has caused me to pay for...

“ ” Vehicle problem was misdiagnosed causing me to drive to Alexandria for service.

“ ” Every time I go for service for my vehicles they ask for me to leave the vehicle overnight or for two days for just an oil change and tire rotation.Unacceptable when others can do it the same day